Privacy Policy

Last updated: July 2026

1. Overview

This Privacy Policy explains how Optimized Hub Media LLC ("Optimized Hub," "we," "us") collects, uses, and protects information in connection with our website and our Pipeline Recovery service (the "Service").

2. Information We Collect

From website visitors: basic contact information submitted through our free audit form (name, email, business type, and general lead-flow details you choose to share).

From clients: account and billing information (processed by Stripe on our behalf), and CRM access credentials or exported contact data needed to run the reactivation service.

From your CRM leads: on your behalf, we process the contact information (name, phone number, email) of dormant leads in your CRM solely to run the reactivation sequences you've authorized.

3. How We Use Information

To deliver the free audit and reactivation service you've requested;
To process payments and manage your subscription;
To communicate with you about your account or service delivery;
To improve our service and internal operations.

We do not sell your data or your leads' data to third parties.

4. Our Role as a Data Processor

With respect to the contact data of your CRM leads, Optimized Hub acts as a data processor on your behalf, not as the owner of that data. You remain the data controller responsible for the underlying legal basis to contact those individuals. We process this data solely to deliver the reactivation service and do not use it for any other purpose.

5. Third-Party Services We Use

To deliver the Service, we rely on the following categories of third-party providers, each governed by their own privacy and security practices:

Payment processing (Stripe)
Automation and workflow infrastructure (self-hosted)
SMS and email delivery providers
Internal tracking and CRM tools (Notion, Google Sheets)

6. Data Retention

We retain client account information for as long as your subscription is active and for a reasonable period afterward for recordkeeping and legal compliance. Lead contact data processed on your behalf is retained only as needed to deliver the Service and is deleted or returned upon request following termination.

7. Security

We apply reasonable administrative and technical safeguards to protect data we handle, including compliance measures such as opt-in consent verification, Do-Not-Call scrubbing, and quiet-hours enforcement before any outbound message is sent.

8. Your Choices

You may request access to, correction of, or deletion of your account information at any time by contacting us. If you are a lead contacted through the Service and wish to opt out of further communication, you may reply STOP to any message or contact admin@optimizedhub.com.

9. Children's Privacy

Our Service is intended for business use by licensed professionals and is not directed at individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact

Questions about this Privacy Policy can be directed to admin@optimizedhub.com.

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