Privacy Policy

1. Overview

Optimized Hub LLC ("Optimized Hub," "we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website (optimizedhub.com), completing our audit forms, or engaging our services.

2. Information We Collect

We collect information you voluntarily provide, including:

• Name, email address, and phone number submitted via our audit forms or contact methods
• Business information (role, lead volume, tools used, workflow descriptions) submitted through our intake forms
• Payment information processed securely through Stripe — we do not store credit card data
• Communications sent via email or scheduling tools

We may also collect standard website analytics data (page views, device type, general location) via privacy-respecting analytics tools. This data is aggregated and not linked to individual identities.

3. How We Use Your Information

• To generate and deliver your AI Workflow Audit report
• To communicate with you about your audit results and service options
• To build and deliver automation systems you have purchased
• To send service-related updates and billing communications
• To improve our services based on aggregated usage patterns

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Tools

Our services involve the following third-party processors. Each operates under its own privacy policy:

• Tally.so — Form intake and data collection
• Stripe — Payment processing
• Google (Gmail/Sheets) — Email delivery and data logging
• Anthropic (Claude API) — AI report generation
• Cal.com — Appointment scheduling
• Quo (formerly OpenPhone) — Business SMS and phone
• n8n — Automation workflow platform

5. Data Retention

We retain your information for as long as your client relationship is active and for a reasonable period afterward for record-keeping purposes. Audit form submissions are logged for service delivery and quality improvement. You may request deletion of your data at any time by emailing us.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of non-essential communications at any time

To exercise these rights, contact us at: hello@optimizedhub.com

7. Security

We implement reasonable technical and organizational measures to protect your information. No internet transmission is completely secure, but we take commercially reasonable steps to protect your data from unauthorized access, disclosure, or loss.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our services after an update constitutes acceptance of the revised policy.

9. Contact

For privacy-related questions or requests: hello@optimizedhub.com

Optimized Hub LLC · Florida, United States